Legal

Banta Privacy Policy

This privacy policy explains how Banta collects, uses, and protects your information.

Account & Profile Information

We collect the following information to provide Banta services:

  • Display name and username for your profile
  • Profile photo (optional) for identification
  • Email address for account management
  • Phone number for account verification (optional)
  • Avatar color and theme preferences

This information is used to:

  • Create and maintain your account
  • Display your profile to mates
  • Enable mate connections and calling
  • Personalize your app experience

Mates & Connections

Information about your social connections:

  • Your mates list and connections
  • Call history with mates (who you called, when, duration)
  • Rejection responses and comebacks exchanged
  • Mate request history

This information is used to:

  • Enable calling between mates
  • Show call history and statistics
  • Display recent interactions
  • Maintain social connections

Call History

We maintain records of your voice calls:

  • Call timestamps and duration
  • Call participants (caller and callee)
  • Call status (completed, missed, rejected)
  • Response pack usage

Call history is used to:

  • Display recent calls in the app
  • Show call statistics and insights
  • Improve service quality
  • Troubleshoot technical issues

Profile Photos

Profile photo handling:

  • Photos are stored securely on our servers
  • Photos are visible to your mates only
  • Photos may be cached for performance
  • You can delete or change photos at any time
  • Photos are automatically resized for optimal performance

We do not use photos for advertising or share them with third parties.

Push Notifications

We send notifications for:

  • Incoming calls from mates
  • Call responses and comebacks
  • Urgent callback requests
  • Mate requests and updates
  • App announcements (rare)

You can control notification types in:
Settings > Notifications

We use Firebase Cloud Messaging for reliable delivery.

Voice Calls & WebRTC

Voice call technology:

  • Calls use WebRTC for peer-to-peer connections
  • Voice data is encrypted in transit
  • We use STUN/TURN servers for connection establishment
  • Call quality may depend on your internet connection
  • Minimal voice data is logged for debugging only

Voice calls are designed to be private and secure.

Firebase Services

We use Google Firebase for:

  • User authentication and account management
  • Real-time database for call signaling
  • Cloud Firestore for data storage
  • Cloud Messaging for push notifications
  • Analytics for app improvement

Firebase provides secure, scalable infrastructure for Banta.

Twilio TURN Servers

For reliable call connections:

  • We use Twilio TURN servers when peer-to-peer fails
  • TURN servers relay voice data when needed
  • This ensures calls work in restrictive network environments
  • Voice data through TURN is still encrypted
  • TURN usage is logged for performance monitoring

TURN servers help ensure calls work consistently.

Google Play Services

Android platform integration:

  • Google Play for app distribution and updates
  • Google Sign-In for easy authentication (optional)
  • Play Services for push notification delivery
  • In-app purchases through Google Play Billing (if applicable)

Google Play services are used only for essential app functionality.

No Selling Personal Data

Your privacy commitment:

  • We never sell your personal information to third parties
  • We don't share your data with advertisers
  • We don't use your data for marketing purposes
  • We don't build detailed profiles about you
  • We only use data to provide and improve Banta services

Your data is yours, and we respect that.

Contact & Support

Data access and support:

  • You can request your data at any time
  • You can delete your account and all associated data
  • We respond to privacy inquiries promptly
  • We comply with applicable privacy laws
  • Support can be reached through the app or by email

Contact us for any privacy concerns or data requests:

support@bantamates.app